The Pan-African Payment and Settlements System is a platform designed to facilitate cross-border payments and settlements in Africa. Papps provides a fast, convenient, secure platform for sending and receiving money to and from business partners within African without worrying about exchange rates
You can send money to individuals and businesses in PAPSS’ participating countries. The participating countries are Nigeria, Liberia, Gambia, Guinea and Sierra Leone.
There are daily limits for sending money. The limits are:
- Individuals – $2,000 / day and $10,000 / year equivalent in Ghana Cedis
- Businesses – $5,000 / day and $50,000 / year equivalent in Ghana Cedis
You would be required to submit supporting documents should you require to send money above these limits.
All you need to do is visit any of our branches with your money and send.
You can also open an account with us for easy use of this service.
Nigeria
- FirstBank Nigeria
- UBA
- Stanbic IBTC
- Sterling Bank
- Access Bank
- Lotus Bank
- Wema Bank
- Keystone Bank
- Providus Bank
- Polaris Bank
- Union Bank
Gambia
- Bloom Bank Africa
- Agib Bank
Liberia
- Ecobank
- International Bank
- (Liberia)
- Sapelle
- International Bank
- (SIB)
- UBA
Guinea
- UBA
Sierra Leone
- UBA
- The money will be received in the beneficiary’s local currency.
- If you send money to Nigeria, the beneficiary will receive it in Naira.
Funds reflect instantly from all participating countries. However, funds from Nigeria reflect the next day.
- You can reach out to our Contact Centre on 0596921921 from Mondays to Saturdays between 7am & 8pm.
- You can also send an e-mail to ghcomplaints@fbnbankghana.com
Features
• Send money online.
• Convenience, speed, security and lower cost to customers
• Cash collection available in any of our 19 branches
• Cash collections available at 10 of our Saturday banking branches.
Requirements for Payments
Beneficiaries can collect funds at any FirstBank branch by providing the following:
• PIN
• Expected Amount
• Valid National Photo IDs (see Required documents)
• The receiver’s name, address and phone numbers
• Sender’s name and country
• Test Question and Answer where applicable.
• Fully completed form.
What to do to receive your Transfast remittance
- Beneficiary visits any of the 19 FirstBank Ghana branches
- Beneficiary fills money transfer form
- Beneficiary provides any one of the valid national IDs: Voter’s ID, Driver’s License, Passport, National Identification Card or National Health Insurance Card
- Teller confirms beneficiary details provided and equivalent of money transferred
- Beneficiary reviews and signs the receipt from the Teller and receives equivalent of money transferred in Ghana Cedi
You can contact our Money Transfer Unit via mail on mtransfer@FirstBankghana.com. Alternatively, you can call 0266081558, 0266019888, 0302236133, 0302235819 .
- Wrong PIN
- Stale transfer
- Already paid transfer
- Contact your Sender to investigate with Transfast Money Transfer.
- FirstBank Ghana Limited does not determine the rate of conversion for the transactions. The rates are automated on the software and are not customized for manipulation by the Bank.
- 10 of our branches are always open for Saturday banking and they offer Money Transfer services from the hours of 9am – 2pm (but on first Saturday’s of the month, the Saturday banking branches work from 10am to 2pm).
- The operator keeps the original copy of the form as a proof that the customer visited the location and the transfer was not paid based on the reason(s) annotated on the form.
- Only Inbound transaction is available in Ghana.