Online Banking
With FirstBank Gambia's online banking service, now you are never far from your money no matter the time or where you are.
Manage your account, send single or bulk transfers, request services or even request for a new ATM card.
And because we know online security can be a worry, we've added security and anti-fraud features so you don't have to worry.
Bank online with us knowing your money is safe. You can also enjoy the following features with FirstBank online banking service.
Features & Benefits
How to Activate
Update Your Information
Features & Benefits
Features (Individual)
- View account balances
- View and print statement of account
- Transfer funds between your accounts
- Transfer funds to 3rd party accounts within FirstBank.
- Multiple Transfers
- Standing Order set-up
Features (Corporate)
- View account balances
- View and print statement of account.
- Transfer funds between your accounts.
- Transfer funds to 3rd party accounts within FirstBank.
- Bulk payment Upload
- Workflow for approval management
Benefits
- Convenient
- Fast
- Safe
- Accessible
Who Can Apply?
- All FBNbank Individual and corporate customers can register for online Banking.
How to Activate
To activate,
- Download form
- Fill and submit the form to any of the bank’s branches nationwide for an immediate set-up
- Customer will be issued token at the branch
- Customers’ log on details and default password are sent to their registered email immediately after the set-up
For Customers in Diaspora
- Download form
- Fill and send request to firstcontact@firstbanknigeria.com
- NOTE: Customers MUST create a Secret question for him/herself on his/her profile
Update Your Information
Now you can update your phone number and email address without visiting the bank. Here is how:
- Login to the new online banking platform
- Click on the Self Service tab
- Under the Personal Information tab, click on Main Customer Information
- Enter new email address/phone number and click Update
- Your details will be updated automatically.
FAQs
Click on the forget your password link on the online login page.
Send mail to their branch
A Token is a security device that generates random numbers to be used for online transfers.
Yes, it is mandatory for all customers
- For customers within Gambia, visit the branch nearest to you