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About Us
First Bank of Nigeria Limited, the premier Bank in West Africa with its impact woven into the fabric of society.
Over 13 Decades of Leading Banking Services
As a national icon and an international player, FirstBank is one of the most enduring financial services brands in Africa with international footprints extending through its subsidiaries; FirstBank (UK) Limited in London and Paris; FirstBank in the Democratic Republic of Congo, Ghana, Guinea, Sierra-Leone and The Gambia; FBN Bank in Senegal; as well as a FirstBank Representative Office in Beijing, China. FirstBank has been nimble at promoting a digital economy in Africa and has issued about 12.5 million cards, becoming the first bank in Nigeria to achieve this milestone.
FirstBank’s financial inclusion and cashless transaction drive have resulted in over 16.9 million users on its USSD banking service through the nationally acclaimed *894# banking service and over 8 million users on its FirstMobile App.
Since its establishment in 1894, FirstBank has consistently built relationships with customers, focusing on the fundamentals of good corporate governance, strong liquidity, optimised risk management and leadership. Over the years, the Bank has led the financing of private investment in infrastructure development in the Nigerian economy by playing key roles in the Federal Government’s privatisation and commercialisation schemes. With its global reach, FirstBank, one of Africa’s most sustainable financial services brands, provides prospective investors wishing to explore the vast business opportunities that are available in Africa, an internationally competitive world-class brand and a credible financial partner.
Trusted for Over 13 Decades
For over 132 years, FirstBank has remained a trusted partner in the progress of individuals, businesses, communities, and nations. Since 1894, the Bank has built an enduring legacy anchored on resilience, sound governance, financial strength, and an unwavering commitment to customer success.
FirstBank is one of Africa’s most enduring financial services brands, with international footprints extending through its subsidiaries; FirstBank (UK) Limited in London and Paris; FirstBank in the Democratic Republic of Congo, Ghana, Guinea, Sierra-Leone and The Gambia; FBNBank in Senegal; as well as a FirstBank Representative Office in Beijing, China.
Serving over 43.5 million customer accounts through 820 business locations and more than 313,000 agent banking locations across Nigeria, FirstBank delivers a wide range of retail and corporate banking solutions. A pioneer in driving Africa’s digital economy, the Bank has issued over 12.5 million payment cards, the first in Nigeria to reach this milestone. Its award-winning *894# USSD banking service serves more than 16.9 million users, while over 8 million customers access banking seamlessly through the FirstMobile App.
Combining deep local expertise with growing international reach, FirstBank continues to connect opportunities, empower growth, and create lasting value for generations.
Our Values and Culture
Our culture defines the way we think, work and act in FirstBank as this drives us to deliver on our vision of being “Africa’s Bank of first choice”.
Our core value is centered on four culture themes which are; Entrepreneurship, Professionalism, Innovation and Customer – Centricity (EPIC). Being EPIC is how we define our commitment to making things happen; first for each other, the bank, and then for ourselves. It is how we keep ourselves motivated and inspired for another workday. It is how we aspire to be better in our professional and personal lives.
These EPIC values are the core behaviours for every FirstBanker. Every decision and action we take is driven by these values.
- Entrepreneurship:
This is the attitude with which we do our work.
- Professionalism:
It is the commitment with which we do our work.
- Innovation:
This is about our commitment to finding a better way, every day in everything we do.
- Customer-Centricity:
Everything we do is ultimately driven by our desire to create value for our customers. This is how we work and focus.
