When you want to receive money through MoneyGram, choose a bank that has the best experience in remittance payment. With FirstBank’s MoneyGram service, you are assured of receiving your money from Monday through Friday in all our branches and from selected branches on Saturdays.
Features
• Fast: Transfer is completed in minutes
• Reliable: Recipient is assured of getting funds
• Convenience: Money pick-up at any FirstBank branch
• Beneficiary pays no chargee
Requirements for Receiving Payments
Beneficiaries can receive transferred amount from any of our branches by providing the following:
• Transfer Reference Number
• Expected Amount
• Valid National Photo IDs (see Required documents)
• The receiver’s name, address and phone numbers
• Sender’s name and country
• Test Question and Answer (optional)
• Fully completed form
Required Documents
Any of the following documents are valid means of identification:
- Passport
- Driver’s License
- Voters ID card
- National Identity Card
- National Health Insurance Scheme Card (NHIS)
You can contact our Money Transfer Department via mail on moneytransfer@firstbanknigeria.com. Alternatively, you can call 019057125, 019057144, 019057122, 019057142 .
Contact your Sender to investigate with MoneyGram International.
FirstBank does not determine the rate of conversion for the transactions. The rates are automated on the software and are not customized for manipulation by the Bank.
FirstBank has over 60 dedicated centers spread across the country that offer Money Transfer services everyday including weekends and public holidays from the hours of 10am – 3pm.
Contact your Sender to effect its release with the MoneyGram Agent partner from the sending country.
The operator keeps the original copy of the form as a proof that the customer visited the location and the transfer was not paid based on the reason(s) annotated on the form.
You cannot send funds as a company or to a company. The CBN policy states that the outbound service is strictly on “a person to person basis”. No business transactions are allowed.